Anyone phone the call centre's based in India and Ireland?
You know like company's selling holidays or even the national car park company here in the UK. I used to work in one a few years ago and just wondered what ppl thought..
Answers:
I sound really horrible but yes, when I phoned sky I got through to one and I didn't get anywhere with my enquiry because he couldn't understand me and I couldn't understand him. In the end I hung up.
3 mobile have them in India and Scotland.
When I call my bank, ISP.or anything these days I end up with someone with an Indian accent! Problem is that I don't understand them.as much as they understand my Welsh accent!
A bit like the blind leading the blind!!
Ireland call centers are generally ok, but the ones in India are AWFUL. they read from scripts and are generally clueless.. typcially they are very hard to understand (not their fault I know, but still true!).
Actually; while popular opinion is against them - the training they seem to get means that I'm more likely to understand somebody over there rather than some body over here from the same background.
On the whole - they're okay.
Yes. the ones in India do my head in. The only one I've used in Ireland was Paypal and they were hopeless.
These call centers are OK providing that the people can speak clear English!
yeh, banks r the worst , foned mine the other day got thru to call centre in india, i asked for a local number and it took them 5 minutes to understand i wanted a walsall number not a warsaw number.the swines.
Yes i've used the 'robotic sounding, fake named and clueless' call centers abroad and the are not very good, but you can't blame the locals - blame the companies who go there to look for cheap labour!
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Answers:
I sound really horrible but yes, when I phoned sky I got through to one and I didn't get anywhere with my enquiry because he couldn't understand me and I couldn't understand him. In the end I hung up.
3 mobile have them in India and Scotland.
When I call my bank, ISP.or anything these days I end up with someone with an Indian accent! Problem is that I don't understand them.as much as they understand my Welsh accent!
A bit like the blind leading the blind!!
Ireland call centers are generally ok, but the ones in India are AWFUL. they read from scripts and are generally clueless.. typcially they are very hard to understand (not their fault I know, but still true!).
Actually; while popular opinion is against them - the training they seem to get means that I'm more likely to understand somebody over there rather than some body over here from the same background.
On the whole - they're okay.
Yes. the ones in India do my head in. The only one I've used in Ireland was Paypal and they were hopeless.
These call centers are OK providing that the people can speak clear English!
yeh, banks r the worst , foned mine the other day got thru to call centre in india, i asked for a local number and it took them 5 minutes to understand i wanted a walsall number not a warsaw number.the swines.
Yes i've used the 'robotic sounding, fake named and clueless' call centers abroad and the are not very good, but you can't blame the locals - blame the companies who go there to look for cheap labour!
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