Can someone tell me where the business term when Measures become targets?

"When measures becom targets the measure is useless" comes from, I need the source and a source on the web to research.

Much appreciated

Answers:
Hoskin, Keith 1996 ‘The awful idea of accountability: inscribing people into the measurement of objects, in R Munro & J Mouritsen (eds), Accountability: Power, ethos and the technologies of Managing, (London, Int. Thomson Business Press).

Macintyre, Michael 2000 Audit, education and Goodhart’s law, Or, taking rigidity seriously, http://www.atm.damtp.cam.ac.uk/people/me.

what are the approaches and cost effective means of signing businesses on to a business directory?

Which licences do i need to play background music in my restaurant. How much will it cost for a 42 seat room.?

if you had no money how would you earn some?

how many pubs are there in the uk?

Have endowment worth 15k; wish to cash it in & switch to repayment mortgage?

How do you write a letter of resignation to your boss?

housing benefit propertys (DSS)?

Me and a mate of mine want to..?

Can anyone reccomend a good baby model angency - i live in Hampshire?