Is EBanking difficult to master or am I an idiot?
I was able to login once about a year ago. Since then I have tried and tried to get Nationwide to allow me to manage my accounts online without success!
I keep getting told that my favourite Places, Numbers etc are incorrect when they are damn well not!
The other day they did actually deign to send me a new Password and Customer Number, but I couldn't get the tab off the top of it. So tore it to bits!
Huh. Nationwide's motto is "Proud to be different"..
Answers:
A few weeks ago I decided to go Internet banking if only to save a few bob each month on phone calls to pay odds and ends.
I've used it twice so far, and it's cost me more in phone calls to their Internet banking help desk that I'm beginning to wonder if it was worth the trouble setting it up!
I've had to change passwords three times already - NOTE I've only used it twice,,,,, and when it comes to type in (say) the 2nd and 6th letters of your password at the end, either me or 'it' can't count along a word and pick out letters 2 and 6 and consequently after three attempts it rejects my transactions and I have to wait twenty minutes or more, then start all over again and hope it gets it right next time!
No, I'm NOT a satisfied customer - so far anyway.
Yes your an idiot!
I agree. You are a total plonker!
If you're going to do internet banking then you need to be organised and sensible. If you can't even open a simple letter properly you really shouldn't consider it.
yup idiot
I say switch banks!
Call their customer service.
Some people have better "luck" than others with online banking. Good luck.
Plenty of people seem to get along fine with e-banking - often a pain to set up, but ok once you are rolling.. Having said that, not all the different banks and builing societies have anything like the same level of ease-of-use online, or good customer service. Sounds like Nationwide have been a bit rubbish - but there are other services out there which are not so bad - first direct, smile, even hsbc etc.. if ebanking matters to you, might be better to go elsewhere..
Change your bank as the one I'm at is wonderful.
I have been here 6yrs and for the last 2yrs I've registered with my bank for ebanking and find it a joy to be able to do my own transfers for goods I buy over the internet and check my a/c at least 3 times a week and always know exactly what I have and what goes where. In my work I do the wages and my boss just lets me do my wage transfer directly from his a/c to mine. I did my registering over the phone as well. You have to remember your a/c no. and password and some security questions to verify yourself. I write this info. down and keep in a safe place.
Good luck.
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I keep getting told that my favourite Places, Numbers etc are incorrect when they are damn well not!
The other day they did actually deign to send me a new Password and Customer Number, but I couldn't get the tab off the top of it. So tore it to bits!
Huh. Nationwide's motto is "Proud to be different"..
Answers:
A few weeks ago I decided to go Internet banking if only to save a few bob each month on phone calls to pay odds and ends.
I've used it twice so far, and it's cost me more in phone calls to their Internet banking help desk that I'm beginning to wonder if it was worth the trouble setting it up!
I've had to change passwords three times already - NOTE I've only used it twice,,,,, and when it comes to type in (say) the 2nd and 6th letters of your password at the end, either me or 'it' can't count along a word and pick out letters 2 and 6 and consequently after three attempts it rejects my transactions and I have to wait twenty minutes or more, then start all over again and hope it gets it right next time!
No, I'm NOT a satisfied customer - so far anyway.
Yes your an idiot!
I agree. You are a total plonker!
If you're going to do internet banking then you need to be organised and sensible. If you can't even open a simple letter properly you really shouldn't consider it.
yup idiot
I say switch banks!
Call their customer service.
Some people have better "luck" than others with online banking. Good luck.
Plenty of people seem to get along fine with e-banking - often a pain to set up, but ok once you are rolling.. Having said that, not all the different banks and builing societies have anything like the same level of ease-of-use online, or good customer service. Sounds like Nationwide have been a bit rubbish - but there are other services out there which are not so bad - first direct, smile, even hsbc etc.. if ebanking matters to you, might be better to go elsewhere..
Change your bank as the one I'm at is wonderful.
I have been here 6yrs and for the last 2yrs I've registered with my bank for ebanking and find it a joy to be able to do my own transfers for goods I buy over the internet and check my a/c at least 3 times a week and always know exactly what I have and what goes where. In my work I do the wages and my boss just lets me do my wage transfer directly from his a/c to mine. I did my registering over the phone as well. You have to remember your a/c no. and password and some security questions to verify yourself. I write this info. down and keep in a safe place.
Good luck.
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