Should I have to pay for a garage mistake??

I had my Nippi trike 125cc sprayed with "flip" paint- I paid £1000 for this. After an accident, it went back to Nippi for repair, including re-spray. It came back in a nasty Nissan-type purple/blue, which is asolutely vile and nothing like the original. Because the bike went back to Nippi, and not a Norwich Union garage, they say they cannot do anything about it- I pointed out to N.U. that this was the only place it COULD go to, as they are built to order by this company specially for disabled bikers. No other garage could repair them! They still say it is not their responsibility as is was not "their" garage.heads and brick walls, anyone?? I have contacted Nippi, who said they were sorry about this, and will get onto the garage who painted it the second time to see what happened, but Nippi thought it was the same colour as before, which is far from the case. Should I have to pay £1000 again, or the transport costs of having the bike taken to Derby for re-spray??Legal help??

Answers:
Kat, contact Motorcycle News by phone and ask them to contact Norwich Union on your behalf. I believe they will be able to help you out. If you don't get help from them, contact NABD (Goodgle search on NABD).
i dun get it this question is 2 long and confusin
no
If you sign a contract with them or a verbal agreement with regards to how you wanted the paint to be done, then you should not be paying 1000 because you are not satisfy with what they did and instead should do the repair free of charge.
nope its the garages mistake,are they colour blind?
they will have to pick the bike up take it away,strip the paint then respray in the correct colour,they will have to stand the costs themselves.

its a bit like taking your ferrari in for a respray and it was red and getting it back and its now green,not acceptable.
I would have thought that your contract was with the insurance company to put the vehicle back to original . it should be their responsiblilty
Well, I think the paint is your problem. You said YOU had YOUR bike sprayed with filp paint (that stuff looks like crap on a bike, anyway!)

It was a custom paint job - not factory, right?

And you didn't talk to the shop about the paint prior to the repair, right?

If the accident was not your fault, and the repairs were paid for by someone else, you should have told them about the special paint.

If the accident was your fault, it's your problem anyway.

I think you should buy the new paint job, and, pleae, think about that flip flop paint - bikes aren't massive enough to let that stuff be appreciated.

I had a 10-way flip on mine - $2500 for the supplies alone - couldn't stand it!

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