(UK peeps only)The Orange phone network have caused me so much hassle with my phone bill. Do you know how to?

go about ending a contract? I just paid my most recent bill (the undisputed amount). They said I owe them £244 cos they charged me for an upgrade which was meant to be free. I had to cancel my direct debit, and a month later they still havent dealt with it or lowered the invoice amount. The book says I have to serve the minimum term (12 mths unless otherwise stated). Can I avoid this as theyre the ones that have made the error?

Answers:
We had endless trouble with Orange (we've since changed to vodafone) and my advice would be to you to get rid as soon as. Write to them (don't call as the same monkey never answers the phone twice) stating your case and give them a time limit in which to make a satisfctory response. Make a list of specific questions you want answers to. If you don't like what they say in their letter, you are in a strong position to seek further, legal, advice. The very best of luck to you!
phone citizens advice bureau
Try breach of contract and check with trading standards
Go above the heads of the morons you are dealing with and attempt to appeal to their boss's sense of fairness.
If you want to break a contract any time with in this 12 months you have to pay total 1yr line rental. After 1 yr contract you can only have free upgrade mobiles, if you wish have latest or expensive one you have to pay the difference amount. although upgrade is free but not on all the mobiles

The answers post by the user, for information only, UKQnA.com does not guarantee the right.

  • how do i down load video on the video ipod?
  • Does anyone know where I can obtain stereo headphones with 2.5MM jacks?
  • Mobile phone scams!?
  • i have an Hp ipaq pda from the 5500 series ..i want to connect to the internet via wireless connection.?
  • Need help buying a webcam!?
  • Anyone know a really good website survey that helps you get free things? (Particularly a DS)?
  • Whats better- dab radio or the same stations through a digibox?
  • can you use the Kodak EasyShare cx7330 as a webcam??
  • where can I get a DVD on how to build your own house?