What's the point in CCTV?

My daughter had her mobile phone stolen in KFC. When I asked the manager of the store to review their cctv tape to see if the incident was recorded I was told the CCTV wasn't working! Is there a law that businessess should have working security cameras etc?

Answers:
no there is no law that they should be working or to have them but it would be nice if they were they would be able to catch alot of people then

I'm sorry to hear about your daughter that must have been scary for her hope she is ok
no i dont think there is its just suppose to be a scare to the thugs! hardly any of the cctv cameras work where i live.
No.
Yes, restaurant with big crowds must have thier CCTV running all the times, in case when there is a murder case, KFC will be in deep deep trouble.
I'm shocked seeing as your daughters phone was in a restaurant, but what the first post said that it is just a threat, most CCTV cameras do work its just that things do go wrong. you should have complained to the restaurant, you could have even gone further.
There is no point!
Just waisting the taxpayers money!.

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